Support Documentation¶
Support Details¶
Primary Support Channels¶
Email Support (Primary)¶
- Email: support@juno-innovations.com
- Best For: Technical issues, incident reports, detailed troubleshooting
Discord Community¶
- Server: Juno Innovations Community
- Best For: Quick questions, community discussion, real-time chat
Sales & Licensing¶
- Email: sales@juno-innovations.com
- Purpose: Licensing questions, renewals, pricing inquiries
Support Hours and Coverage¶
Standard Support Hours¶
- Business Days: Monday - Friday
- Time Zone: Eastern Standard Time (EST)
- Hours: 9:00 AM - 6:00 PM
- Coverage: Full technical support team availability